Delft & the Royal Delft factory from Rotterdam cruise port

Yes. This tour is designed specifically for cruise guests docking at the Rotterdam Cruise Port. Pick-up and drop-off are at the cruise terminal, and the itinerary is carefully timed to fit within your port stay. If you’re not on a cruise ship you can still join this tour though, just make sure to meet us at the Cruise Port!

We monitor cruise arrival times. If your ship arrives late, we adjust the schedule where possible. If the tour cannot operate due to a significant delay, you will receive a full refund.

Yes, and it is in writing. If a delay on our side means you miss your ship, we refund the excursion in full and we arrange your transport to the ship’s next port of call, up to €100 per person. Every route is planned backwards from your all aboard time with a safety margin nothing is scheduled into, and we work from your ship’s actual times rather than the published ones. See article 15 of our general terms and conditions.

Normally, this tour is offered as a small-group shore excursion with a maximum of 16 guests. Travelers who prefer exclusivity can also charter this excursion as a private tour by selecting the private option during the booking process. When booked as a private tour, your group will not be combined with other travelers.

There is a moderate amount of required walking involved during the guided tour: about 1.5 kilometers (1 mile) in Delft. The pace is relaxed, with frequent stops. Guests should be comfortable walking short distances on flat surfaces.

Yes. This tour is popular with older travelers. The pace is unhurried, transport is by minibus, and there are several opportunities to sit, rest, or enjoy a cafe break.

Yes, this tour can be a good fit for families traveling with older children or teenagers who are comfortable walking and interested in culture and history. The pace is relaxed, but the content is designed primarily for adults. Reduced prices apply for children under 18. We generally do not recommend this tour for very young children or toddlers; families with younger children may prefer a private tour, where the pace and content can be adapted.

No. Lunch is not included. You will have free time in Delft to choose a cafe or restaurant based on your preferences. Your guide will be happy to provide good recommendations.

Yes, this tour includes interior visits: the New Church in Delft and the Royal Delft pottery factory and museum.

This shore excursion is guided in English. If you book a private tour, it is also possible to get a guide that speaks Dutch, German, French, Spanish or Italian.

The tour requires a minimum of 4 guests to operate. If the minimum is not met, you will be offered a full refund.

You can cancel free of charge up to 24 hours before the scheduled start time.

Weather, a skipped port or a changed itinerary: if your ship does not call at Rotterdam, you choose between a full refund, including any pickup supplement, and moving your booking to another date at no cost, subject to availability. A notice from your cruise line, or the ship’s tracked position, is all the proof we need. See article 15 of our general terms and conditions.

Use our back to the ship calculator. Put in the times your ship is alongside and it shows which tours fit once the queue to disembark, the transfer each way, rush hour on your actual date and a safety margin have been taken off. You will find it in the menu under Shore excursions.

Yes. You can use the toilets during your free time in Delft, in the New Church and at Royal Delft. Some public toilets in Delft cost €0.50 to €1, so a coin or two is useful.

Royal Delft is wheelchair accessible and lends wheelchairs to visitors, but mobility scooters are not allowed inside. Delft's centre has cobblestones and some steps. Tell us about any mobility needs when you book, so we can tell you honestly what works.

Cards and phones work almost everywhere, including contactless on trams and trains, but dollars are not accepted, so a few euros in cash help for toilets and small purchases. Tipping is never expected; if you enjoyed the day, guests usually give around 5 to 10% of the price.